Link Market Services
Link Market Services
Australia's second largest Share Registry
Link Market Services is Australia's second largest share registry and used by over 400 ASX listed companies. With offices in 10 countries, companies of all sizes use their services including CBA, WBC, TLS and WOW.
Like its major competitor Computershare, Link Market Services is a large organisation with strict protocols. Assistance with questions that fall “outside the box” will be limited. The editor of this website emailed Link Market Services twice over a two week period asking for the number of ASX companies they manage and no reply was ever received.
Reasons to contact a Share Registry include:
- Confirm your share holdings
- Replace lost paperwork
- Change your address for company correspondence
- Update TFN details
- Provide dividend payment instructions
- Change communication options (e.g. post or email)
How to access your Link Market holdings
1) Click “Shareholders Login”
On the following page you'll see an option to register for an account to access all your holdings. This is beneficial if you have more than one shareholding with Link Market Services.
Only select "Employee Shares” if you received shares from your employer.
2) Enter your details.
The SRN / HIN can be found on your most recent holding statement or share certificate. It’s 11 characters long an usually starts with an “X” or “I”.
3) Holding Details Page
Your holdings summary and total value is displayed here. Click through to specific areas including payment, balance and transaction history. In the navigation menu you can change your communication and voting preferences to online or paper.
Most changes to your account will require a form to be signed and returned. The most frequently requested forms can be found here.
What is a Share Registry?
A share registry is an organisation that helps a company manage their list of shareholders. Responsibilities include maintaining an accurate record of shareholder transactions, issuing holding statements and managing dividend payments.
All ASX listed companies have a dedicated share registry that shareholders can contact about their holdings.
SRN vs HIN
Long gone are the days where shareholders receive a share certificate in the mail to prove their holdings.
Shares are now digitally held on HIN (with a stockbroker) or SRN (with the registry). No matter which way your shares are held, you remain the beneficial owner, even if the stockbroker or registry goes bankrupt. Look at the first character of your SRN/HIN on your most recent Holding Statement:
- An "X” indicates your shares are held on CHESS under a HIN (Holder Identification Number) with a stockbroker.
- An "I” indicates your shares are held ISSUER SPONSORED under an SRN (Security Reference Number) with a share registry.
If you hold shares on CHESS then your stockbroker should be your first point of contact for any queries regarding your holdings. They will liaise with the registry on your behalf and can confirm with 100% certainty the number of shares you hold on that HIN.
If you hold shares Issuer Sponsored then you will need to contact the registry for anything related to your holdings (e.g. address changes, confirm holdings etc.).