Ms Wallace brings to the Board experience as a senior executive in operations management, the hospitality and theme park industries and business process improvement. Erin is the former Chief Operating Officer at Great Wolf Resorts, Inc., a role she held from 2016 through 2019. In this role she was responsible for leading more than 9,000 employees at 18 lodges throughout the United States. Great Wolf Resorts, Inc. is America's family of indoor water park resorts and has over seven million guests a year. Before joining Great Wolf Resorts, Inc., Erin was the Chief Operating Officer of Learning Care Group, Inc. from February 2015 to August 2016, where she led more than 16,000 employees serving at more than 900 schools throughout its umbrella of five brands. Prior to that, Erin's 30 year career at the Walt Disney Company spanned roles in Theme Parks and Resorts concluding with Executive Vice President of Operations Strategy, Planning, Revenue Management and Decision Sciences, encompassing all of Disney Parks' domestic and international sites. After joining Disney as an industrial engineer in 1985, Erin's roles included Senior vice President of Walt Disney World Operations where she oversaw the resort destination, Vice President of Walt Disney World's Magic Kingdom and General Manager for Disney's Animal Kingdom and Disney's All-Star Resort. Erin is a current Director and Chair of the Governance Committee at FirstService (FSV), a Director and member of the Audit Committee and Nominating, Corporate Governance & Social Responsibility Committee of Sonder Holdings Inc, and is a Trustee of Rollins College. Erin is a member of the Risk Committee and Safety & Risk Review Committee.
