Ms Cooper has over 25 years' experience in the financial services industry, most recently as Chief Executive Officer of TSB Bank Limited. Prior to this, she was Chief Executive Officer of The Warehouse Financial Services Group and Managing Director and General Manager New Zealand of Baycorp (NZ) Limited. She has also held a number of senior executive roles with American Express International over a 14-year period across the United Kingdom, New Zealand, India, and Australia. Donna is a Director of BSP Financial Group Limited, the Chair of the Young Presidents Organisation (YPO) NZ and Principal Consultant at Green Sheep Consultancy. She is chair of the People and Culture Committee, chair of the Transformation Sub Committee, member of the Risk and Compliance Committee and Governance Committee.